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Service Management – Building long-term customer relationships

Your customers are the life-blood of your business.  And they expect a lot from you.  From the minute they call-in to schedule an appointment….right up to the end of the job, they are evaluating your performance and deciding whether they’ll do business with you in the future. 

Service Management software is helping Electrical Contractors, Plumbing Contractors and HVAC & Mechanical Contractors build long-term relationships with their customers.  Key elements of a service manager program include customer history records, scheduling & dispatching service techs, flat rate billing and planned maintenance contracts.  Put these pieces in play and you’ll keep your customers happy for a lifetime.

One Response to “Service Management – Building long-term customer relationships”

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