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Wednesday, August 27, 2008
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COBRA FAQ
Can a software trainer come to our office?
Yes
Can you transfer our current software files onto COBRA?
Do you have an Annual Maintenance Fee?
Yes
Does the free support include helping us through a computer/network issue?
I understand that the COBRA system is made up of a series of modules that integrate together. Do I need to purchase the entire COBRA system or can I choose the modules that best meet my needs?
You can choose the modules best meet your needs.
Is it true that I can call in during business hours and get immediate help to questions or problems I am experiencing?
Yes. Your COBRA support team is available to answer your phone/fax/email questions promptly.
Is it true that I can request changes to the COBRA programs?
Yes
Is it true that my software purchase includes free training & support?
Yes. During your first year, you’ll receive free training, support and updates to your COBRA software.
Tell me more about the free training and support - and how long does it take before we’re up and running on the COBRA Software.
We’ve made your “getting started phase” as easy as can be. Your free training and support services include:
We’re concerned about transitioning off our present software. How difficult is this process?
What is the price of your Annual Maintenance?
What’s the best way to see if COBRA is right for our company?
You say COBRA is affordable. How much does it cost?
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